Sales Policy FAQ
Which payment methods are accepted?
Payment methods include [payment methods]. Confirm available options before completing your purchase.
Can I reserve items through WhatsApp?
Reservations and WhatsApp purchases depend on confirmation, availability, and the conditions presented by each store.
What is the exchange deadline?
Exchanges follow [exchange deadline] and require the product to meet the applicable conditions described in our policy.
How are promotional items handled?
Promotional items, defects, returns, and collection deadlines follow Brazilian consumer law and the specific store policy.
How can I contact my store?
For assistance, contact the relevant store through [WhatsApp] or visit [address] during [opening hours].